Dustin's quote from Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Dustin quoted Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson

No cover — Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler: Crucial Conversations Tools for Talking When Stakes Are High, Second Edition (2012, McGraw-Hill Companies, The)

The New York Times Bestseller!Learn how to keep your cool and get the results you …

Question your feelings and stories. Once you’ve identified what you’re feeling, you have to stop and ask, given the circumstances, is it the right feeling? Meaning, of course, are you telling the right story? After all, feelings come from stories, and stories are our own invention.

— Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson, Joseph Grenny, Ron McMillan, and 1 other