Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler: Crucial Conversations Tools for Talking When Stakes Are High, Second Edition (2012, McGraw-Hill Companies, The)
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson, Joseph Grenny, Ron McMillan, and 1 other
The New York Times Bestseller!Learn how to keep your cool and get the results you want when emotions flare.When stakes …